Effective date: October 1, 2026
These Terms and Conditions ("Terms") govern your use of norkaconsulting.com, the client portal at workspace.norkaconsulting.com, and the services provided by Norka Enterprises DBA Norka Consulting ("Norka Consulting," "we," "us"). By using our sites, creating an account, or purchasing a service, you agree to these Terms.
1. What we do — and what we don't
Norka Consulting provides business consulting, formation support, document preparation, branding, health care credentialing support, and related services. We are not a law firm, accounting firm, or tax adviser. We do not provide legal, tax, or accounting advice, and no attorney-client or accountant-client relationship or privilege is created by working with us. General information we provide is not a substitute for advice from a licensed professional, and we encourage you to consult one for legal, tax, or accounting decisions. Where a service involves such matters, we coordinate with licensed professionals or refer you to them.
2. Your account
You must provide accurate, current information when creating an account — including your name, email, and phone number — and keep it up to date. You are responsible for keeping your password confidential and for activity under your account. We may suspend or close accounts used in violation of these Terms.
3. Orders and payment
Prices are shown at checkout before you pay. State filing fees and other third-party charges are billed separately at cost and are set by those third parties, not by us. Quote-based services are confirmed in writing before any charge. Your payment authorizes us to begin work immediately — including file setup, research, document preparation, and administrative processing — and our Refund Policy applies from that moment. If payment plans are offered, all installments remain due as agreed.
4. Your responsibilities
Our work depends on your information. You agree to provide complete, accurate, and timely information in questionnaires and document requests, and to review documents we prepare before they are filed or used. Delays caused by incomplete information or non-responsiveness extend timelines and do not entitle you to a refund. You are responsible for the accuracy of everything you submit.
5. No guarantee of approval or timelines
Government agencies, the IRS, insurance payers, and other third parties make their own decisions on their own schedules. Estimated completion times are good-faith estimates, not guarantees. We do not guarantee that any filing, application, or enrollment will be approved.
6. Document delivery and retention
Completed documents are delivered through your client portal. They remain available for download for 90 days after your order is marked complete unless otherwise stated or extended; download and store them promptly. We retain a record of delivery after files are removed.
7. SMS messaging terms
By opting in to receive SMS messages from Norka Consulting, you agree to receive service-related text messages, including account notifications, reminders, onboarding updates, and other communications related to services provided by Norka Consulting.
Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe. Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing or using Norka Consulting services.
Norka Consulting may send recurring SMS messages regarding account notifications, service updates, reminders, and customer support. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to unsubscribe. Carriers are not liable for delayed or undelivered messages.
8. Acceptable use
You agree not to misuse our sites — including uploading unlawful content or malware, attempting to access other clients' information, interfering with the operation of the services, or misrepresenting your identity or authority to act for a business.
9. Intellectual property
Our websites, content, templates, processes, and The Norka Blueprint are the property of Norka Consulting. Documents and creative work we deliver to you are yours to use for your business once your order is paid in full. You may not resell our templates, processes, or materials.
10. Third-party services
Our services rely on third parties such as state filing systems, payment processors, and hosting providers. We are not responsible for their outages, errors, or decisions, though we will work with you in good faith to resolve issues they cause.
11. Disclaimers and limitation of liability
To the fullest extent permitted by law, our services are provided "as is," and our total liability for any claim arising out of a service is limited to the amount you paid us for that service. We are not liable for indirect, incidental, consequential, or punitive damages, or for losses caused by third parties, government decisions, or information you provided. Nothing in these Terms limits liability that cannot be limited by law.
12. Termination
You may stop using our services at any time; fees already paid are governed by the Refund Policy. We may suspend or terminate service for violation of these Terms, unlawful activity, or abusive conduct toward our staff.
13. Governing law and disputes
These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law rules. Before formal action, both parties agree to attempt to resolve any dispute informally by contacting us. Any dispute that cannot be resolved informally shall be brought in the state or federal courts located in Summit County, Ohio.
14. Changes to these Terms
We may update these Terms from time to time. The effective date above reflects the latest revision. Continued use of the sites or services after changes take effect constitutes acceptance.
15. Contact us
Norka Enterprises DBA Norka Consulting · Akron, Ohio
Email: info@norkaconsulting.com · Phone: 216-435-1785